Cookie Policy

Cookie Policy

Effective 5 July 2026 · Version 2026-07-05

⚖️Working draft — attorney review required. Plain-English draft published for transparency while counsel completes review. Questions: [email protected].

On this page

  1. What cookies are
  2. Our stance on cookies
  3. Categories we use
  4. First- vs third-party cookies
  5. Managing your choices
  6. Do Not Track and Global Privacy Control
  7. Changes to this policy
  8. Contact us

1. What cookies are

Cookies are small text files that a website places on your device when you visit. They let a site remember information between page loads and return visits — for example, that you are signed in, or which preferences you have chosen. Similar technologies, such as local storage, session storage, and pixels, work in comparable ways, and where we refer to "cookies" in this policy we mean all of these technologies collectively.

Cookies can be set to expire at the end of your browsing session ("session cookies") or to persist for a set period ("persistent cookies"). They can be placed by Senova directly ("first-party cookies") or by a service we work with ("third-party cookies"). We explain how we use each type below.

2. Our stance on cookies

We keep cookies to the minimum needed to run Senova reliably and to respect your choices by default.

3. Categories we use

The table below summarizes the categories of cookies we may set, with examples, their purpose, and how long they last. Analytics and marketing cookies are only ever set after you consent.

CategoryExamplesPurposeDuration
Strictly necessary Session ID, authentication token, CSRF token, load-balancing cookie Keep you signed in, secure requests against cross-site attacks, and route traffic reliably. Required for the product to work. Session to 1 year
Analytics Product analytics and usage measurement Understand which features are used so we can improve the product. Set only with your consent. Up to 1 year (only with consent)
Marketing Campaign measurement and attribution Measure the performance of our marketing campaigns. Set only with your consent. Only with consent

4. First- vs third-party cookies

First-party cookies are set by Senova on our own domains. These include all of our strictly-necessary cookies — the ones that sign you in and keep your session secure — as well as first-party analytics where you have opted in.

Third-party cookies are set by services we work with, such as analytics or campaign-measurement providers. Where a third party can set cookies through Senova, that only happens after you have given consent for the relevant category, and each provider's own privacy and cookie notices also apply. We do not permit third parties to set advertising or tracking cookies on our site without your consent.

5. Managing your choices

You are in control of non-essential cookies, and there are several ways to manage them:

You can reopen the preferences panel and change your choices at any time by selecting "Cookie preferences" in the site footer. Your updated selections take effect right away and are remembered for your next visit.

6. Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for how DNT signals should be interpreted, we do not currently respond to DNT headers.

We do, however, honor Global Privacy Control (GPC). When we detect a GPC signal from your browser, we treat it as a valid request to opt out of non-essential cookies and any sale or sharing of your personal information. This applies automatically and does not depend on you being signed in.

7. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in technology, or in the law. When we make material changes, we will update the "Effective" date and version above and, where appropriate, notify you in the product or ask you to review your consent choices again. We encourage you to revisit this page periodically.

8. Contact us

If you have questions about this Cookie Policy or how we use cookies, please contact our privacy team at [email protected]. You can also review our related policies from the Legal hub.